Your Questions, Answered

When should a venue owner or manager contact United Theatrical Services?

The best time to contact UTS is as soon as a new rigging system is turned over, so we can help establish inspection intervals and a maintenance plan that makes sense for how the venue actually operates.

The next best time is when no one can quite remember when the last inspection happened, documentation is incomplete, or institutional knowledge has faded.

Venues should also call the moment a system behaves unexpectedly, has been altered, or a failure occurs and it’s unclear what to do next. In short: if a system exists, is being used, or is expected to be safe, today is the right time to call.

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